Centralized NEMT trip coordination for individuals with intellectual and developmental disabilities enrolled in regional center programs.
Transport Dispatch Alliance is a Non-Emergency Medical Transportation (NEMT) brokerage serving individuals with intellectual and developmental disabilities (I/DD) throughout Los Angeles County.
TDA does not own or operate vehicles. We manage the entire coordination layer: scheduling, provider assignment, real-time monitoring, compliance verification, and performance oversight.
Scheduled daily transportation to and from authorized day programs, vocational training, and community integration activities. Round-trip coordination aligned with program hours and participant needs.
Wheelchair-accessible vehicles, lift-equipped transport, and accommodations for participants with mobility needs. Every vehicle in our network meets ADA compliance standards.
Efficient multi-stop routing that minimizes ride times while maximizing provider utilization. Geographic routing optimized for LA County's day program landscape.
Real-time response to no-shows, cancellations, vehicle breakdowns, and schedule disruptions. Backup providers dispatched immediately when service gaps occur.
Transportation services are authorized through the Individual Program Plan (IPP) process. Each participant's plan specifies the type, frequency, and destination of authorized trips.
Our dispatch team receives trip requests and builds optimized schedules based on participant needs, program times, and geographic routing.
Trips are assigned to credentialed providers in our network based on vehicle type, accessibility requirements, location, and performance history.
Every trip is tracked from pickup to drop-off. Our dispatch platform monitors ride times, status updates, and completion verification in real time.
Trip data is logged, auditable, and aligned with DDS billing and documentation requirements. We maintain complete records for every trip delivered.
Contact us to learn how TDA can serve your regional center's transportation needs.
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